“What do you do?”
At the Grand Handyman, Inc., we do everything from
minor repairs up to, but not including, additions.
Therefore, you are sure to find what you need done
with our service. Do not hesitate to call us with
“Maybe this job is too small for you to do?”
No job is too small. We know our customers sometime
have minor repairs or other small items that need
attention. Call us for these items and we guarantee
you will be satisfied with our service. Afterwards,
we trust will be considered for any bigger projects
in your future.
“Do you charge by the hour or by the job?”
Our residential jobs are estimated and charged by a
job price. Our commercial accounts are billed on a
time and materials basis with estimates for larger
projects. Unless unforeseen or uncontrollable
circumstances (“the unknowns”) arise on a job, the
price you are quoted will be the price you pay. The
“unknowns” are usually a known possibility during
the estimate appointment.
“Do you guarantee your work?”
At GHI we take pride in our quality work. In
addition, our philosophy is to build our business
with long-term relationships with our customers. If
there is problem we will honor our commitment to
“Will I have to wait all day for a GHI Service
When an appointment is set with the Grand Handyman,
Inc., you can expect us on that date and
time. If we are behind schedule expect a
timely call. If the scheduled day has to be
changed, expect a call. Meeting our
customers’ expectations is the difference we
“Can I have references?”
We can provide references to be contacted by phone.
More recently, we have established e-mail
references to make it easier and less awkward for
“Who will be sent to do the work?”
Be assured that a professional , dependable and
knowledgeable representative will be completing your
repair, renovation or installation.
“For renovations involving electrical work and
plumbing, who will do that aspect of the job?
All electrical and plumbing services are
subcontracted to licensed professionals by GHI. Our
contracting partners uphold the same high quality
standards practiced by Grand Handyman, Inc.